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We generally respond within 2 days*
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*During business hours. If you contact us the day before or during the weekend or a public holiday, please expect your answer before end of day on the next following business day.

Shipping & Payment


We currently offer free delivery when you spend £40 and over, £4.50 for orders under £40 to UK mainland locations (this excludes the Scottish Highlands, Northern Ireland and the Channel Islands). 

Your order will be shipped once we have received payment. Please note it may take up to 3 working days for us to process payment and ship the order from our warehouse. You will receive an e-mail confirmation as soon as your order is ready to be shipped. 

Couriers we use for standard deliveries include Royal Mail and DPD.

Deliveries to the Scottish Highlands and Northern Ireland will incur a £25 Delivery Charge regardless of order value.

For deliveries to Scottish Islands, Channel Islands, Isle of Man, Isle of Wight there may be additional charges so please email for details before purchasing.


We accept the following payment methods:  - Visa, MasterCard, American Express - PayPal - Klarna - Apple Pay, Google Pay 

The prices and delivery costs listed on the Website include VAT.

We use industry-standard encryption systems for potentially sensitive information, such as your name, address and other critically sensitive information like your credit / debit card details. Information passed between your computer and our website cannot be read in the event of someone else intercepting it.

In order to offer you Klarna’s payment methods, we might in the checkout pass your personal data in the form of contact and order details to Klarna, in order for Klarna to assess whether you qualify for their payment methods and to tailor those payment methods for you. Your personal data transferred is processed in line with Klarna’s own privacy notice.

For more information, please consult our FAQ section or contact us.