Repairs & Spare parts

Last updated: 27-03-2023

Do you offer a repair service?

Yes, we do! To get a quote, send in full details on the item that needs repair, ideally illustrated with photos, as well as, your full shipping address and phone number to our Customer Support. Our agents will give you the costs for repair which include the return shipping fee for shipment to our repair center as well as the fees for sending it back to you.


I am looking for spare parts for my Easywalker. Can you help?

We sell spare parts on our website. If you do not know which part you need or if you can not find it, please contact us. Our support team will be able to tell you if we can help you with the spare part you need or if you need to contact our service center, the Kinderwagen Garage (


Is your Harvey¹ or Harvey² handlebar sliding down?

If the handlebar of your Harvey is sliding down, we provide instructions on how to fix it. If you would like to get the parts needed for free, please do so via this linkIf you have any questions, don't hesitate to reach out to us at